Services
Specialist Microsoft 365 services for organizations that need reliable email, secure access, and modern collaboration.
Email management (Exchange Online)
- ✓ User creation, licensing, mailbox configuration
- ✓ Shared mailboxes, distribution lists, M365 Groups
- ✓ Mailbox permissions, delegate access, send-as/on-behalf
- ✓ Mailbox troubleshooting and client configuration guidance
Mail flow troubleshooting & deliverability
- ✓ Connectors, relays, routing, hybrid/hosted coexistence
- ✓ Spam/phishing delivery issues and remediation steps
- ✓ SPF / DKIM / DMARC configuration + monitoring guidance
- ✓ Incident response for compromised accounts
Teams + Copilot AI integration
- ✓ Teams rollout plan, policies, and governance
- ✓ Teams structure (channels, naming, lifecycle)
- ✓ Copilot readiness assessment (permissions, data exposure, governance)
- ✓ Copilot rollout support and staff enablement
Note: Copilot requires appropriate licensing. We help you confirm readiness and avoid accidental oversharing.
Migrations from hosted to Microsoft 365
- ✓ Hosted Exchange → Exchange Online
- ✓ IMAP → Exchange Online (mailbox data migration)
- ✓ Cutover/staged migrations + validation plan
- ✓ Post-migration stabilization and user support
Archiving, retention & eDiscovery
- ✓ Exchange Online Archiving enablement
- ✓ Retention policies and labels (Microsoft Purview)
- ✓ Litigation hold strategy and mailbox holds
- ✓ eDiscovery readiness baseline and process guidance
Backup & data protection strategy
- ✓ Purview-based data lifecycle + governance setup
- ✓ Restore testing playbook (what can be recovered & how)
- ✓ Third-party backup recommendations (optional)
- ✓ Documentation: roles, process, and responsibilities
We position this as “Microsoft-native data protection + compliance strategy” and help you decide if a third-party backup is required.
Security & access control
MFAEnforce MFA with a rollout plan that minimizes disruption.
Conditional AccessLocation/device/app-based controls aligned to your risk.
Admin hardeningLeast privilege, role hygiene, alerting, and secure defaults.